Terms & Conditions
In placing an order you are confirming that you have read and accept these Terms and Conditions
| 1 General |
|
| 1.1 |
Your personal details will only be used
for the duration of the order and will not be passed onto any third party |
| 1.2 |
Copyright of all images remains the
property of Stuart Hewins Photography at all times - photographs supplied
must not be copied by any process whatsoever and authorship must not be
fraudulently claimed. To do so is forbidden by Act of Parliament under the
Terms of the Copyright Act 1988. |
| 1.3 |
Actual colours may vary from those seen
on your monitor due to variations in monitor calibration over which we have
no control. |
| 1.4 |
Limited Edition excludes copyright owners use for
personal & promotional purposes - also excludes promotional use by non-profit
making organisations. |
| 2 Delivery |
|
| 2.1 |
Confirmation of your order will be sent
to you by email immediately it is placed and because each photograph is
produced to order cancellation of any order is not possible once this has
occurred. |
| 2.2 |
Photographs will be dispatched within
21 days of the order being places - this time does not include any period(s)
taken up in correspondence necessary to resolve or clarify queries with
yourself. |
| 2.3 |
Orders are delivered FREE but will only
be accepted for UK mainland only. If you place an order for delivery outside
of the UK mainland you will be contacted by email and asked to send an excess
delivery charge by cheque in the post - your order will then be processed
upon receipt of this payment. If you do not wish to pay this surcharge
or if the surcharge is not received within 14 days your order will be canceled
and you will be refunded by cheque in the post - minus any expenses incurred
in processing the transaction and making the refund.. |
| 3 Returns |
|
| 3.1 |
Damaged in transit or faulty photographs
will be replaced or credit given - no refunds will be made. |
| 3.2 |
All damaged or faulty photographs must
be reported by email within 24 hours - you will be then notified of your
Returns Reference number by return of email - this must be included in your
returned photograph to enable us to identify it upon receipt - failure
to comply with these points may jeopardize you claim for replacement or credit. |
| 3.3 |
All faulty damaged or faulty goods must
be returned within 7 days in it's original packing - it is recommended that
you use Special Delivery for this since proof of posting is not proof of
receipt and until we receive the return it remains your property. |
| 4 Care of
your Photograph |
|
| 4.1 |
Do not expose to direct sunlight or
other strong lighting or heat e.g - do not hang above a radiator |
| 4.2 |
Do not expose to extremes or humidity
or temperature |
| 4.3 |
Do not apply any substance to the surface.
e.g.s - spray polish or varnish. |
| 4.4 |
Mounted Traditional prints must be mounted
in a frame behind glass. |